Most car owners follow the basic service schedule printed in their owner's manual: every 12 months or 10,000–15,000km, whichever comes first. But did you know that most manuals also include a "severe service" schedule – and that the majority of Melbourne drivers qualify for it?

What Is Severe Service?

Severe service isn't about racing or off‑roading. It describes everyday driving conditions that put extra strain on your engine, transmission, and brakes. According to most manufacturers, severe service includes:

If you live in Melbourne's west and commute to the city or drive short trips to Highpoint Shopping Centre, you are likely in the severe service category. That means you should follow the severe schedule – often every 6 months or 5,000–7,500km.

What Happens If You Don't Follow the Severe Schedule?

Ignoring severe service conditions can lead to:

Recommended Service Intervals for Melbourne Drivers

While every car is different, here is a general guide based on severe service:

How to Check Your Owner's Manual for Severe Service

Look for a section titled "Severe Driving Conditions", "Special Operating Conditions", or "Schedule 2". It will list specific intervals for your make and model. If you can't find it, call us – we can look it up for you.

Not Sure When Your Car Was Last Serviced?

We can check your service history and recommend a schedule based on how you drive in Melbourne's west.

Frequently Asked Questions

If most of your trips are less than 10km, you drive in heavy traffic, or you live in a dusty/polluted area – you qualify. That covers most Melbourne's western suburbs drivers.
Synthetic oil lasts longer, but severe conditions still shorten its life. Always follow your manufacturer's severe schedule, not just the oil type.
Oil change, filter replacement, brake inspection, fluid top‑ups, tyre pressure check, battery test, and a full safety report with photos. See our services page for details.